Running payroll smoothly is essential for any business, and QuickBooks makes it remarkably efficient—until errors interrupt the process. One of the most frustrating issues users encounter is the QuickBooks Payroll Update Error, a problem that prevents the software from downloading or installing the latest payroll tax tables. If you’re dealing with this issue, you’re not alone. Many users experience this error due to connectivity issues, damaged files, invalid configurations, or outdated settings.

Fix QuickBooks Payroll Update Error with expert troubleshooting, causes, and step-by-step solutions. Get reliable help at +1-866-500-0076.

What Is the QuickBooks Payroll Update Error?

The QuickBooks Payroll Update Error appears when the software fails to download payroll tax table updates or install new compliance releases. The error can manifest as codes like PS033, PS038, PS060, 15215, 15212, and others.

Common messages include:

• “QuickBooks cannot update payroll.”

• “Error PS033: QuickBooks cannot read your payroll setup files.”

• “Error 15215: Unable to verify digital signature.”

Regardless of the code, the root issue is that QuickBooks cannot complete payroll update processing.

Symptoms of QuickBooks Payroll Update Error

When the error appears, you may notice:

✔ Payroll updates failing repeatedly

✔ Stuck payroll processing

✔ Missing or outdated tax table

✔ Slow or freezing QuickBooks

✔ Inability to run payroll or calculate taxes

If the problem continues, it can cause compliance issues and payroll delays. For immediate resolution, you can call +1-866-500-0076.

Main Causes of QuickBooks Payroll Update Error

Understanding the cause helps identify the correct fix. The most common triggers include:

1. Damaged or Corrupted Payroll Files (PS033)

This is one of the primary reasons QuickBooks cannot read or update payroll information.

2. Incorrect Billing or Subscription Status

If your payroll subscription is inactive or expired, QuickBooks blocks updates.

3. Internet or Network Configuration Issues

Incorrect SSL, firewall restrictions, or unstable internet can block payroll downloads.

4. Outdated QuickBooks Desktop

Running an older version can cause compatibility problems.

5. Digital Signature Verification Failure (Error 15215)

If Windows cannot verify the file signature, the payroll update will not proceed.

6. Damaged QuickBooks Company File

File corruption can disrupt payroll updates and processing.

If your QuickBooks application freezes or fails to launch while troubleshooting payroll updates, you may also be dealing with a different internal issue. You can read more about this problem here:Quickbooks Won't Open

How to Fix QuickBooks Payroll Update Error – Step-by-Step

Below are the most effective solutions used by professionals. Follow them carefully.

Solution 1: Restart QuickBooks and Reboot Your Computer

Sometimes, a simple restart clears temporary glitches.

1. Close QuickBooks completely.

2. Reboot your computer.

3. Open QuickBooks again.

4. Try updating the payroll tax table.

If the issue persists, move to the next solution.

Solution 2: Verify Your Payroll Subscription Status

1. Open QuickBooks Desktop.

2. Go to Employees > My Payroll Service > Account/Billing Information.

3. Log in and review your subscription.

If the subscription shows expired or inactive, renew it and then retry the update.

Solution 3: Download the Latest QuickBooks Updates

1. Go to Help > Update QuickBooks Desktop.

2. Select Update Now.

3. Check Reset Update.

4. Click Get Updates.

5. Restart QuickBooks when the update completes.

This often fixes compatibility issues causing payroll update failure.

Solution 4: Run QuickBooks in Safe Mode

Running QuickBooks in safe mode helps avoid third-party software conflicts:

1. Restart your computer.

2. Press F8 during startup.

3. Choose Safe Mode with Networking.

4. Open QuickBooks and attempt the payroll update again.

Solution 5: Repair Damaged Payroll Files (Fix PS033 Error)

1. Close QuickBooks.

2. Press Windows + E to open File Explorer.

3. Navigate to:C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\CPR

4. Rename the folder to CPR.old.

5. Reopen QuickBooks and update payroll.

This rebuilds damaged payroll setup files.

Solution 6: Configure Firewall and Internet Settings

1. Open Windows Firewall Settings.

2. Add QuickBooks as an exception.

3. Ensure ports 80, 443, 8019, 56728, 55378–55382 are open.

4. Turn on SSL 2.0 and SSL 3.0 under Internet Options.

Network restrictions frequently trigger update failures.

Solution 7: Use QuickBooks Tool Hub to Fix File and Network Issues

QuickBooks Tool Hub is an official Intuit utility that automatically repairs data issues.

Steps:

1. Download the latest QuickBooks Tool Hub from Intuit.

2. Open Tool Hub.

3. Select Program Problems > Quick Fix My Program.

4. Next, go to Company File Issues > Run QuickBooks File Doctor.

5. Follow the prompts.

This method often resolves persistent payroll update errors, especially file-related ones.

Solution 8: Install Digital Signature Certificates Manually

1. Navigate to the QuickBooks installation folder.

2. Locate qbw32.exe.

3. Right-click → Properties → Digital Signatures.

4. Select Intuit Inc.

5. Click Details → Install Certificate.

Digital signature errors (like 15215) usually disappear after this fix.

Solution 9: Perform a Clean Install of QuickBooks

If none of the above steps work, a complete reinstall is recommended.

1. Uninstall QuickBooks.

2. Rename installation folders.

3. Reinstall QuickBooks using a clean installer.

4. Activate your payroll subscription.

5. Try updating payroll.

This ensures all corrupted components are replaced.

Preventing Future Payroll Update Errors

To avoid recurring payroll update issues, follow these practices:

✔ Always keep QuickBooks Desktop updated

✔ Maintain an active payroll subscription

✔ Regularly verify company file integrity

✔ Keep Windows updated

✔ Ensure strong internet connectivity

✔ Schedule monthly file backups

If you need help maintaining your setup, you can always reach support at +1-866-500-0076.

Conclusion

The QuickBooks Payroll Update Error can disrupt your entire payroll process, but with the right troubleshooting steps, it can be fixed quickly. Whether the problem stems from subscription issues, damaged files, network errors, or outdated settings, the solutions above will help restore smooth payroll functioning.

If the problem continues, you can always rely on experienced support professionals. For advanced troubleshooting and personalized help, Call +1-866-500-0076 for immediate assistance.

Read Also: Quickbooks Payroll Update Error: Complete 2025 Fixing Guide